What logistical conditions do I have to comply with as a supplier?

Packaging and delivery condition

• The delivery notes must be attached outside the consignment unit.
• If it is an international delivery, the delivery note must be included in multiple copies per shipment unit.
• A delivery note must be included physically for each loading unit.
• Each loading unit must be provided with a distinct barcode.
• The goods must be adequately secured against damage during transport and handling.
• All items must be in a packed condition that is protected against transport and handling damage, in particular, fragile items must have protection or outer packaging.
• In the case of outer packaging, the packaging must not be misleading (for example, no other articles on the packaging).

Set

• Articles delivered in several packages must be obviously marked as such on the package (e.g. 1/3, 2/3, 3/3) including a visible EAN or GTIN code of the set.
• All items of a set must be included in the same delivery. Furniture and large items excepted, these sets must be on the same load carrier.

Food

• All items with a best before date (BBD) must be delivered at least 60 days before the BBD.

Hazardous substances

• Hazardous substances must be correctly labelled according to legal requirements.

Delivery address

All deliveries must be sent to the delivery address of the order. Deliveries to other warehouses will be rejected.

Delivery note requirements

Accordance to delivery:

• The delivery note shall list the delivery items actually delivered per loading unit.  
• Even if the delivery notes are transmitted electronically via EDI, it is mandatory to include physical delivery notes (the packing list does not replace the delivery note). The delivery note number must be clearly marked as such and correspond exactly with the electronically transmitted reference.

1. Sender and receiver:

   Specification of the sender, incl. company name Correct recipient address: Repaired goods or exchange goods must always be separated and clearly labelled "After Sales Handling".

2. Delivery note number, order reference and page numbering:

   Mandatory indication of the delivery note number, numerically and as a barcode. If the delivery note contains various orders on several pages, the order numbers must be combined on the first page. If a loading unit contains items from different orders, these are to be grouped together per order on one delivery note. Page numbering incl. indication of the total number of pages.

3. Positions details:
   

   Listing of all delivery items per order number, with an indication of the quantity, delivered. Indication of the manufacturer or delivery type article number, if applicable an article description.  For the delivery of multipart items (e.g. furniture), a listing of the packages belonging together is also mandatory.

See example: sample delivery note

Version 29.11.2021